Warranty and complaint

Complaints should be filed under and in accordance with the Act of 27 July 2002 (specific terms of consumer sales). The customer is obliged to file a complaint not later than two months after observing that the product is non-compliant with the contract. The customer is entitled to two years warranty from the date of purchase shown on receipt, which needs to be attached to the complaint for it to be considered.

 

To make a complaint, please send your product to the address, where the service will deal with the complaint process. Please fill out the complaint form and sent to secure the product to the address of the company along with the form. If you can not print a form, you can send it by e-mail: sklep@cholewinski.com, and shipment attach cards with your order number.

Complaint Form Download

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